Contact Number:   1-800-209-0878

Medifast is dedicated to providing our customers with excellent customer service. If you would like to contact us for more information or to place an order, please call our Customer Care Department where one of our specialists will be able to personally assist you. Customer Care is available Weekdays 8:00am - 10:00pm and Weekends 9:00am - 6:00pm EST.  Please call 1-800-209-0878.

Media Requests
All Media inquiries should be direct to Brian Gleason, Public Relations Manager for Medifast at 410-504-8260.  Brian can also be emailed at bgleason@choosemedifast.com

If you did not see the answer to your questions in our Frequently Asked Questions section, please call or email us below for assistance.

Please note: We strive to answer all emails within 1-2 business days. Please allow us 1-2 business days - excluding weekends and holidays - to respond to your email.

Please make sure you can receive response emails from medifastdiet.com and choosemedifast.com.